Terms & Conditions
Casa Kaëla Healing & Sound
Effective Date: October 9, 2025
Welcome to Casa Kaëla Healing & Sound. By accessing or using this website (www.casakaela.com) and booking any of our services, you agree to the following terms and conditions. Please read them carefully before booking or participating in any session or event.
1. General Use
Casa Kaëla Healing & Sound offers energy healing, sound therapy, and spiritual ceremony experiences for relaxation, mindfulness, and energetic balance. By using this website or scheduling a service, you acknowledge that all sessions are provided for general wellness purposes and do not constitute medical treatment or diagnosis.
You agree to use this site and services in good faith and in accordance with these terms, our Privacy Policy, and our Refund & Cancellation Policy.
2. Services and Bookings
All appointments are subject to availability and confirmation.
You are responsible for providing accurate information when scheduling or completing forms.
Casa Kaëla Healing & Sound reserves the right to reschedule or cancel any session or event due to unforeseen circumstances, in which case clients will be offered an alternative date or credit toward a future session.
3. Payments and Refunds
Payments are accepted through secure third-party providers such as Wix Payments, Stripe, or Zelle.
All sales, bookings, and deposits are subject to our Refund & Cancellation Policy, which can be reviewed [here].
By submitting payment, you acknowledge and agree to the terms of that policy.
4. Packages and Credits
Prepaid session packages must be used within six months of purchase and are non-transferable and non-refundable. Missed or late-canceled sessions count as one session from the package.
5. Disclaimer
All services provided by Casa Kaëla Healing & Sound, including Reiki, sound therapy, and chakra balancing, are intended to support relaxation, stress reduction, and energetic alignment.
They are not a substitute for medical or psychological diagnosis or treatment.
Please consult your healthcare provider for any medical concerns.
By participating in any session, you acknowledge that you do so voluntarily and accept full responsibility for your well-being.
6. Liability
Casa Kaëla Healing & Sound and its practitioners are not liable for any loss, injury, or damages arising from your use of this website or participation in services or events.
You agree to release and hold harmless Casa Kaëla Healing & Sound from any claims resulting from your participation.
7. Intellectual Property
All website content, including text, images, graphics, and branding, is the property of Casa Kaëla Healing & Sound.
You may not copy, reproduce, or distribute any material without written permission.
8. Privacy and Data
Your personal information is collected and used in accordance with our Privacy Policy, available [here].
9. Governing Law
These terms are governed by the laws of the State of Florida, United States.
Any disputes will be handled in the appropriate state or federal court located in Miami-Dade County, Florida.
10. Updates to Terms
Casa Kaëla Healing & Sound may update these terms from time to time. Changes will be posted on this page with the revised effective date.
Contact:
Casa Kaëla Healing & Sound
Email: info@casakaela.com
Phone: 305-283-8511
Miami, Florida