Privacy Policy

Casa Kaëla Healing & Sound

Effective Date: October, 9th, 2025

Casa Kaëla Healing & Sound (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.casakaela.com), book a session, subscribe to our communications, or interact with our services online or in person.

This policy complies with applicable U.S. and Florida privacy laws and follows best practices for Wix-powered websites.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Book a session, event, or service through our website.
Fill out an intake or event booking form.
Subscribe to our newsletter or contact us directly.
Make a payment or complete a purchase.

The information may include:

Personal details such as name, email address, phone number, and location.
Booking and service information such as selected services, preferences, and dates.
Payment details (processed securely through third-party providers such as Stripe, PayPal, or Wix Payments).
Technical data including IP address, browser type, device information, and site usage (collected automatically by Wix to improve performance and security).

2. How We Use Your Information

We use your personal information to:

Schedule and manage your appointments or event bookings.
Communicate updates, confirmations, or changes related to your sessions.
Process secure payments and send receipts.
Improve our website experience and service offerings.
Send occasional newsletters, updates, or promotional content (only if you opt in).
Comply with legal obligations or resolve disputes.

We do not sell, rent, or trade your personal information.

3. How We Store and Protect Your Information

Our website is hosted on the Wix.com platform, which provides us with secure data storage and encryption measures. Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

Payment data is processed by trusted third-party providers (such as Wix Payments, Stripe, or Zelle) using industry-standard encryption and security. Casa Kaëla Healing & Sound does not store your full payment information.

4. Cookies and Tracking

Wix automatically uses cookies and similar technologies to ensure the proper functioning of the site, analyze performance, and personalize the user experience.

You can manage or disable cookies in your browser settings at any time. Note that some features may not function properly if cookies are disabled.

5. Sharing of Information

We only share personal data when necessary to:

Process payments (via Wix Payments, Stripe, or similar providers).
Send automated booking confirmations and reminders.
Comply with legal requirements or protect our rights.

We never share your data with third parties for marketing purposes.

6. Your Rights

If you are located in Florida or any other U.S. state, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent for receiving promotional emails.

To make a request, please contact us at casakaela@gmail.com.

7. External Links

Our website may contain links to external sites (for example, Eventbrite or social media pages). We are not responsible for the privacy practices or content of these third-party websites. Please review their respective privacy policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

9. Contact Information

If you have any questions, concerns, or requests about this Privacy Policy, please contact:

Casa Kaëla Healing & Sound
Email: info@casakaela.com
Phone: 305-283-8511
Miami, Florida